Terms and Conditions 711 Casino —
The Complete Guide for Malaysian Players

1Acceptance of Terms and Conditions

By accessing, registering for or using any services provided by 711 Casino through the official website at 711casino.onl, you hereby acknowledge that you have read, understood and agreed to be bound by all terms and conditions stated in this document, together with our Privacy Policy and Responsible Gaming Policy.

These Terms and Conditions form a legally binding agreement between you as the user and 711 casino as the platform operator. If you do not agree with any part of these terms, you are advised not to use our platform.

2Eligibility to Register and Play

To register and use the services of 711 casino, you must meet all of the following eligibility requirements without exception:

• You are at least 18 years old at the time of registration. 711 casino strictly prohibits access by any individual who is underage.
• You are an individual legally residing or domiciled in Malaysia.
• You are registering in your own personal capacity and not on behalf of any other individual or entity.
• You have never been declared bankrupt or are currently subject to bankruptcy proceedings in any jurisdiction.
• You are not prohibited by any regulatory body or applicable law from participating in online gambling activities.
• The information you provide during registration is true, accurate, and fully up to date.

3Registration and Account Management

Each player is only allowed to have one account only at 711 casino. Registering multiple accounts, whether using different names, email addresses, phone numbers, or payment methods, is strictly prohibited and constitutes a serious violation of these terms.

• Your username and password are the exclusive responsibility of the account holder. Do not share your login credentials with anyone.
• You must immediately notify the 711 Casino support team if you suspect your account has been accessed without authorisation.
• 711 Casino is not liable for any losses resulting from unauthorised access caused by the player's own negligence.
• Identity verification (KYC) is required before your first withdrawal is processed. Required documents include a national identity card and proof of current address.
• Accounts inactive for more than 12 consecutive months may be subject to a monthly administrative fee of RM10 or equivalent.

All official communications from 711 casino will be sent to your registered email address. Please keep your email address current and active to receive important account notifications.

4Deposits and Payment Methods

711 Casino supports a variety of deposit methods suited for players in Malaysia, including FPX bank transfer, DuitNow, Touch 'n Go eWallet, GrabPay, Boost and other e-wallet methods listed on the platform. All deposits must be made from a legitimate funding source owned in the registered player's name.

• The minimum deposit per transaction is RM10.
• Deposits via DuitNow and e-wallets are typically credited to your account within 1–5 minutes.
• FPX bank transfers are processed within 5–15 minutes during normal banking hours.
• 711 Casino does not accept deposits in the form of cash, cheques or money orders.
• Any attempt to deposit funds from illegal sources or third parties will result in the account being suspended and reported to the relevant authorities.

5Withdrawals and Their Conditions

711 Casino is committed to processing all valid withdrawal requests promptly and transparently. Withdrawals will only be processed to the same payment method used for the deposit, for fraud control and player protection purposes.

• The minimum withdrawal amount is RM50 per transaction.
• Your first withdrawal requires full KYC verification to be completed before it is processed.
• Withdrawals via e-wallet are processed within 5–30 minutes upon approval.
• Withdrawals via bank transfer are processed within 1–3 business days.
• Wins derived from bonuses are subject to rollover requirements being met before a withdrawal can be made.
• 711 Casino reserves the right to request supporting documents for withdrawals exceeding RM5,000 in a single transaction.

6Bonuses, Promotions and Rollover Requirements

711 Casino offers a wide range of bonuses and promotions to registered members, including welcome bonuses, reload bonuses, weekly cashback, free spins and seasonal promotions. Each bonus offer is subject to its own terms and rollover requirements, which will be clearly stated on the relevant promotions page.

• The standard rollover requirement for bonuses is between 5x to 30x bonus value, depending on the promotion type.
• The validity period for each bonus is as stated in the respective promotion's terms — expired bonuses will be cancelled automatically.
• Wagering on different games may contribute varying percentages towards meeting rollover requirements.
• Bonuses may not be combined with other bonuses unless stated otherwise in the promotion terms.
• 711 Casino reserves the right to modify, suspend or cancel any promotion with reasonable notice.
• Any attempt to abuse the bonus system, including through hedge betting, will result in the bonus being voided and the account being investigated.

7Game Rules and Results

All games offered at 711 casino use a Random Number Generator (RNG) certified by independent, accredited third parties. This ensures every game outcome is fully random, fair, and cannot be influenced by any party, including 711 casino itself.

• Game results are final and cannot be disputed once a round has been fully completed.
• Any technical disruption during gameplay will be resolved based on the system server records, which serve as the definitive reference.
• In the event of a software or technical error resulting in an incorrect payout, 711 casino reserves the right to void the affected bet and restore the account balance to its original state.
• Players are prohibited from using any software, bots, automated scripts, or other methods to gain an unfair advantage in any game.
• Minimum and maximum betting limits for each game are as displayed within the respective game interface.

8Player Conduct and Responsibilities

All players at 711 casino are expected to conduct themselves with respect and responsibility at all times, especially during Live Casino sessions involving dealers and other players.

• Profanity, threats, harassment or any form of abusive behaviour towards dealers, support agents or other players is strictly prohibited.
• Players are not permitted to solicit or arrange cooperation with other players for purposes that could compromise the fairness of the game.
• Any attempt at fraud, document forgery, or providing false information during the KYC process is a serious offence that will be reported to the relevant authorities.
• Players are fully responsible for ensuring that their use of the 711 casino platform complies with the laws and regulations in force in their jurisdiction.

9Account Suspension, Restriction, and Closure

711 Casino reserves the right to suspend, restrict or close any account without prior notice where there is reasonable cause to do so, including but not limited to the following situations:

• Confirmation that the player does not meet the required eligibility criteria, including age or location issues.
• Detection of fraudulent activity, money laundering, or attempts to falsify identity.
• Violation of any section of these Terms and Conditions.
• Intentional abuse of the bonus or promotions system.
• Request from a relevant regulatory authority or law enforcement agency.

If your account is closed for a valid reason with no terms violation, any eligible remaining balance will be returned to you within 7–14 business days after the investigation is completed.

10Responsible Gaming

711 Casino genuinely cares about the well-being of every player. We fully support the principles of responsible gaming and provide a range of self-control tools to help players manage their gaming activity wisely.

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings.
• Loss Limit: Set a cap on the maximum losses you can sustain within a specified period.
• Self-Break: Take a break from the platform for 24 hours, 7 days, 30 days or a period of your choice.
• Self-Exclusion: Permanently close your account for self-protection purposes — this decision is final and cannot be reversed.
• Time Reminder: Enable automatic alerts to notify you when a gaming session exceeds a set duration.

11711 Casino Limitation of Liability

To the extent permitted by applicable law, 711 casino shall not be liable for any indirect, consequential, or special losses incurred by players arising from the use of our platform, including but not limited to:

• Service interruptions due to scheduled system maintenance or circumstances beyond our control, such as natural disasters or power outages.
• Losses resulting from unauthorised access to a player's account due to the player's negligence in safeguarding their password.
• Delays in transaction processing due to technical issues on the part of the bank or third-party payment provider.
• Any decision made by a player based on inaccurate information obtained from sources outside the 711 casino platform.

The maximum total liability of 711 casino to any player under any circumstances shall not exceed the total deposits credited to that account in the 30 days prior to the claim being submitted.

12Amendments to Terms and Conditions

711 Casino reserves the right to modify, add or remove any section of these Terms and Conditions at any time at its sole discretion. Any material amendments will be communicated to registered players via email at least 7 days before taking effect.

• The effective date of any amendment will be clearly stated at the top of this document.
• Continued use of the platform after the amendment's effective date is considered full acceptance of the amended terms.
• Players who disagree with any amendments made have the right to close their account and withdraw their eligible balance before the effective date.

For any enquiries regarding these Terms and Conditions, please contact the 711 casino customer support team via live chat or our official email available at the bottom of this page.